When you shop with PAW of Sweden AB, you accept the terms and conditions applicable to our products and services. We recommend that you carefully read our terms of purchase before completing your purchase.
PAW of Sweden AB sells its products online to individuals who are 18 years or older. We ship orders to all countries.
We reserve the right to sell out products and make ongoing changes and improvements to products.
There is no minimum order amount to complete a purchase.
When placing an order, you must fill in all mandatory fields during customer registration. Each time you place a new order with us, it is important to verify that your address, phone number, and email details are up to date.
The personal data you provide is used only for order processing, invoicing, and to ensure that our service works as smoothly as possible. We do not register your personal information in public registers, and it will not be visible to other companies or individuals.
A personal identification number (social security number) is mandatory for invoice payments within Sweden. If the personal ID number is missing, your order may be denied.
By placing an order, you agree to our terms of purchase.
Our Prices
All prices on our webshop are stated in Swedish kronor (SEK).
You can choose to display prices including or excluding VAT by using the option in the menu bar at the top of the page.
For products included in current promotions, the prices set during the promotion period apply.
We reserve the right to change prices without prior notice and are not responsible for any inaccuracies in product information.
Payment Options
We use Klarna as our payment provider. This means that we may share your personal information, such as contact details and order information, with Klarna when the checkout is loaded, so that Klarna can process your purchase.
The personal data shared will be handled according to Klarna's own privacy policy.
Shipping Costs
The shipping cost depends on the weight and size of your package, as well as the delivery address. All shipping costs are paid by the customer.
The shipping cost is calculated and clearly displayed in the checkout before you complete your order, so you will always know the total cost of your purchase.
For delivery outside Sweden, the shipping cost may vary depending on the destination and shipping method.
Returns due to incorrect delivery are paid for by PAW of Sweden.
Uncollected Packages and Shipments
If a package or shipment is not collected, PAW of Sweden reserves the right to charge the customer for return shipping, handling fees, and processing costs according to the actual rates. These fees reflect the costs charged to PAW of Sweden by the shipping companies we work with.
Right of Withdrawal
When shopping in our webshop, the Distance and Doorstep Sales Act applies. You have the right to cancel your purchase within fourteen days from the date you received information about your order. According to the Distance Selling Act (as of June 13, 2014), you do not need to receive a written confirmation about the right of withdrawal; the withdrawal period begins from the moment you have received information about this.
Return
To return an item, please send us an email with information about which product(s) you wish to return and why. If you purchased the products at a fair or other event, the receipt must always be attached to the returned item.
It is important that you include your name, address, and order number in the email so that we can process your return correctly.
Returns of items can only be made after agreement with us, and a refund will be issued after the return has been approved. We will refund the amount for the product as soon as we have received the returned item.
Note! The right to exchange does not apply to special order products.
Complaint
If you need to file a complaint about an item, please send us an email with information about which product(s) you wish to complain about and the reason for the complaint. If you purchased the products at a fair or other event, the receipt must always be attached to the returned product.
We will handle your complaint as soon as possible and get back to you with further instructions.
Return Address/Contact:
PAW of Sweden AB
Berg, Rönnäsvägen 51
SE-793 91 Leksand
info@pawofsweden.se
Telefon: +46 (0)706688440